Privacy Policy

This Privacy Policy explains how SweepsLuxe, Inc. ("SweepsLuxe", "we", "us") collects, uses and shares personal information when you use sweepsluxe.com, enter the sweepstakes we run, or use a partner portal. If you have a question about it, write to team@sweepsluxe.com.

Who we are

SweepsLuxe, Inc., 15245 S Tamiami Trail, Fort Myers, FL 33908, United States, operates the SweepsLuxe platform and is responsible for the personal information described here. Each sweepstakes also has its own Official Rules, which say who sponsors it and how it runs.

Information we collect

• Your account. Your email address and, if you sign in with Google, your name and profile picture. Sign-in is handled by Google Firebase; we never see or store your Google password.
• Your profile. Anything you choose to add: name, phone number, date of birth, mailing address, and optional details such as household size, income range, education, number of children and languages spoken. These fields are optional unless a sweepstakes needs them to confirm eligibility or deliver a prize.
• Your participation. The sweepstakes you enter, the entries and tickets you earn, daily check-ins, the tasks you complete and the answers or form responses you submit, referrals, and the offers you save.
• Emails we send you. Which emails we sent and whether our email provider reported them as delivered, opened or clicked.
• How you use the site. The pages you visit, the site that referred you, your device type and browser, and your country, which we derive from the network connection; our site analytics do not store your IP address. A random identifier is kept in your browser to recognise repeat visits.
• Security records. When you take an action in your account — entering a sweepstakes, checking in, changing your profile — we record the time, your IP address and your browser, to detect abuse and keep the draw fair.
• Bookings. When a resort tells us that a booking came from one of our sweepstakes, we record it so the resort and SweepsLuxe can measure the campaign.

How we use it

• To run each sweepstakes: check eligibility, record entries, conduct the random drawing, verify and contact the winner, and deliver the prize.
• To run your account and send you the emails you need, such as entry confirmations and winner notices.
• To send you news about other sweepstakes and offers. These marketing emails are limited in frequency and every one of them has an unsubscribe link.
• To keep the platform fair and secure, including detecting automated or fraudulent entries.
• To understand how the platform is used and improve it, mostly through aggregated statistics.
• To meet our legal obligations, including those that apply to sweepstakes.

Who we share it with

• The resort and brand sponsors of a sweepstakes receive aggregated results — entry counts, task completion rates — with no personal identifiers.
• A specific sponsor receives your name, contact details and the answers you give only when you complete a task that says so and choose to submit it — for example a form asking whether a brand may contact you.
• Prize fulfilment. If you win, we share what is needed to deliver the prize with the resort or sponsor providing it. Sweepstakes law may require us to make the winner's name and state available on request.
• Service providers that operate the platform for us under contract: hosting and cloud storage, Google Firebase (sign-in), our email delivery provider, and — where enabled — Google Analytics and Google Tag Manager.
• Legal reasons. When the law requires it, or to protect the rights and safety of our users and others.
• Business transfers. If SweepsLuxe is involved in a merger or sale, personal information may transfer to the new owner under this policy.

We do not sell your personal information.

Cookies and similar technologies

We keep your sign-in session and an anonymous analytics identifier in your browser's storage. Google Analytics and Google Tag Manager, when enabled, set their own cookies. If your browser sends a Do Not Track signal, we do not load any analytics at all. Our emails contain technology that tells us whether a message was delivered, opened or clicked.

Your choices and rights

• See and correct your details at any time on your profile page.
• Delete your account on your profile page (Delete account), or by writing to us. Deleting your account removes your login, your entries and tickets, and the other information tied to your account.
• Stop marketing emails with the unsubscribe link in any of them. You will still receive emails about sweepstakes you have entered.

California residents have the right to know what personal information we collect, use and disclose; to request its deletion or correction; to opt out of its sale or sharing for cross-context behavioural advertising (we do not sell it); and not to be discriminated against for exercising these rights.

Canadian residents have the right to access and correct their personal information, to withdraw consent, and to complain to the Office of the Privacy Commissioner of Canada.

Residents of other states and provinces may have similar rights. To make a request, write to team@sweepsluxe.com from the email address on your account. We may need to verify your identity before acting on a request, and an authorised agent may make a request on your behalf with your written permission.

How long we keep it

We keep your information while your account is open. When it is deleted, we delete your account information, except what we must keep: the records of a completed drawing (including the winner's details), aggregated statistics that no longer identify you, a record that the deletion happened, and anything we are required to keep by law.

Security

We protect personal information with access controls, encryption in transit, and by limiting who at SweepsLuxe can see it. No system is perfectly secure, so please use a strong, unique password.

Age

Our sweepstakes are open only to adults (18 or older, or the age of majority where you live). The platform is not directed at children, and if we learn that a minor has given us personal information we delete it.

Where your information is processed

SweepsLuxe is based in the United States, and your information is stored and processed there and by our service providers. If you live in Canada, your information is transferred to and processed in the United States, where it may be accessible to authorities under U.S. law.

Changes to this policy

We may update this policy. The date at the top shows when it last changed, and we will tell you by email or on the site before a material change takes effect.

Contact

SweepsLuxe, Inc., 15245 S Tamiami Trail, Fort Myers, FL 33908, United States — team@sweepsluxe.com